Repairs mac apple

Feature For the first time since March 2020 all 270 Apple Stores in the US are now open in some capacity. AppleInsider has visited a few stores in the last few weeks, and the experience is radically different than what it was a year ago, or even when the stores reopened for the first time. Over the past year, my local Apple Store found in the Westfield Brandon Town Center mall has remained open save for only a few sporadic weeks. While I haven't had much need to visit in-person over the past year, two faulty MacBooks finally required me to make a Genius Bar appointment and bring them in for repair. Users looking to make any kind of Genius Bar appointment should plan far ahead as the earliest appointments for this location were at least one week out. If you attempt to show up in-person without an appointment, don't expect support. You may be able to wait several hours for a personal shopping experience, but Genius support won't be available. Visitors … [Read more...] about Returning to the Apple Store – the new normal

Apple this week posted repairability scores for flagship iPhone and Mac products in France, a measure mandated by the country's government in January. The listings, known as repair indexes, are now displayed on official Apple Store app purchase pages and on Apple's website, reports MacGeneration . Current-generation flagship devices including the iPhone 12 , iPhone 11 and iPhone SE series, as well as MacBook Pro and MacBook Air models, carry the informational mark designed to offer insight into a product's life cycle. Separately, Apple has posted a dedicated webpage on its French website with links to detailed repair index reports covering documentation; disassembly, access and tools; parts availability; parts pricing; and software and services support. Indexes are self-reported and assigned based on cumulative scores in a range of sub-categories. All models in the current iPhone 12 series were assigned a score of 6 out of 10. The iPhone 11 and 11 Pro … [Read more...] about Apple now displays iPhone and Mac repairability scores in France

The European Parliament on Wednesday voted to support the right of consumers to repair their own phones, tablets, laptops and other devices without going through the companies that produced them. The resolution, a report of recommendations to facilitate the right to repair, was passed with 395 votes in favor and 94 against, with 207 abstentions. As Euronews points out , it's only an advisory report, and it's still up to the European Commission to issue actual proposals. "By adopting this report, the European Parliament sent a clear message: harmonized mandatory labelling indicating durability and tackling premature obsolescence at EU level are the way forward," said Rapporteur David Cormand, MEP from France. The vote calls for the European Commission to "develop and introduce mandatory labelling, to provide clear, immediately visible and easy-to-understand information to consumers on the estimated lifetime and reparability of a product at the time of purchase." … [Read more...] about European Parliament votes to facilitate consumer right to repair

On Monday, a report details Apple's warranty repair policy for AirPods Max, noting the company does not supply an extra set of ear cushions if the device needs to be replaced. Damien Menn recently discovered Apple's replacement protocol when requesting warranty service for a faulty Digital Crown, reports 9to5Mac . Illustrated in a tweet , Apple informs users to remove AirPods Max's ear cushions before sending the unit in for repair. The replacement device arrives in a form-fitting insert and is fitted with special fiber pouches to protect the ear cups that contain sensitive components like drivers, sensors, and circuit boards. A pamphlet included in the package instructs users to remove the original cushions that came with their AirPods Max, slip on the fiber baggies and stow them securely for the return shipment. Fortunately for the user, AirPods Max cushions are held on with magnets and are easy to remove and install. The repair practice deviates from … [Read more...] about Ear cushions not included with AirPods Max warranty replacements