AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content. The European Parliament on Wednesday voted to support the right of consumers to repair their own phones, tablets, laptops and other devices without going through the companies that produced them. The resolution, a report of recommendations to facilitate the right to repair, was passed with 395 votes in favor and 94 against, with 207 abstentions. As Euronews points out , it's only an advisory report, and it's still up to the European Commission to issue actual proposals. "By adopting this report, the European Parliament sent a clear message: harmonized mandatory labelling indicating durability and tackling premature obsolescence at EU level are the way forward," said Rapporteur David Cormand, MEP from France. The vote calls for the European Commission to … [Read more...] about European Parliament votes to facilitate consumer right to repair
Consumer rights repairs
VTV Cab urged to follow consumer rights law
A cable TV equipment being installed in a home. — Photo vtvcab.vn Viet Nam News HÀ NỘI — Việt Nam Competition Authority, under the Ministry of Industry and Trade, has asked Vietnam Television Cable Corporation (VTV Cab) to provide complete and accurate information related to its products. The corporation has also been asked to strictly follow regulations on consumer rights protection. The authority said it would impose punishment on VTV Cab after VTV Cab removed 23 foreign channels from its service without giving a notice about the channel names to subscribers. VTV Cab subscribers have complained that since April, the provider has removed 23 channels, including people’s favourite channels such as HBO, Cinemax, FoxSport1, FoxSport2, AXN, RED, CNN, BBC, Cartoon Network and Disney Channel and replaced them with 12 brand new channels, including Movie 1, Hollywood Classics, FOX, Planet Earth, History, Baby TV, Cartoon Kids and Happy Kids. VTV Cab said it had announced the … [Read more...] about VTV Cab urged to follow consumer rights law
Apple now displays iPhone and Mac repairability scores in France
AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content. Apple this week posted repairability scores for flagship iPhone and Mac products in France, a measure mandated by the country's government in January. The listings, known as repair indexes, are now displayed on official Apple Store app purchase pages and on Apple's website, reports MacGeneration . Current-generation flagship devices including the iPhone 12 , iPhone 11 and iPhone SE series, as well as MacBook Pro and MacBook Air models, carry the informational mark designed to offer insight into a product's life cycle. Separately, Apple has posted a dedicated webpage on its French website with links to detailed repair index reports covering documentation; disassembly, access and tools; parts availability; parts pricing; and software and services support. … [Read more...] about Apple now displays iPhone and Mac repairability scores in France
Gas trading violations affects businesses and consumers
Police in the southern province of Tây Ninh inspect the gas storehouse of Thái Dương Manufacturing-Trading Ltd Co. The sale of low quality gas and illegal extraction is a common occurrence, posing dangers to the health and rights of consumers. — VNA/VNS Photo Lê Đức Hoảnh Viet Nam News HÀ NỘI — The trading of low quality gas, illegal extraction and failure to ensure the safety continue posing dangers to the health and rights of consumers. Some gas trading firms illegally take gas cylinder shells from other companies, then remove the label on the tank and attach their own to sell to consumers, Kinh tế & Đô thị (Economic and Urban Affairs) newspaper reported. A representative from the Market Management Department under the Ministry of Industry and Trade recently said that unhealthy competition in the trade of liquefied petroleum gas (LPG) has remained and destabilised the market, affecting the interests of consumers, organisations and individuals with legitimate trading … [Read more...] about Gas trading violations affects businesses and consumers
Consumers concerned about information security
Consumers concerned about information security The Saigon Times Daily Consumers select grapefruit at a Co.opmart supermarket – PHOTO: HUNG LE HCMC - The Vietnam Competition and Customer Protection Authority received nearly 6,700 requests and complaints from consumers in the January-August period this year, with 36% of them related to enterprises’ violations of regulations protecting consumers’ information. Most consumers complained about enterprises’ illegal collection of their information, ignored requests for information adjustment and the use of their information for improper purposes, the local media reported. Consumers also complained that many enterprises did not make it possible for them to study the content of sale contracts before signing them. Some firms did not provide copies of contracts for consumers or changed the content of contracts. These complaints accounted for 22% of the total. In addition, 16% of consumers’ complaints in the eight-month … [Read more...] about Consumers concerned about information security
USB-C cable shopping for an iPad or Thunderbolt 3 Mac is still a nightmare for consumers
Feature AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content. USB-C is the future of computer connectivity, but in the two years we've been using it there remains a great deal of confusion over USB-C, Thunderbolt 3, USB 3.1, and what any given cable with USB-C connectors is capable of. AppleInsider breaks it all down again, makes some specific cable recommendations, and talks about why we think it isn't the last time we're going to have this conversation. Apple introduced USB-C to its user base with the Retina 12-inch MacBook. At the time, it was in essence a basic USB port that could power the Mac from an external source, yet limited to USB 3.0 speeds of 5Gbit per second. It was officially called USB 3.1 type C Generation 1. The same physical port was used in the 2016 MacBook Pro refresh, offering a … [Read more...] about USB-C cable shopping for an iPad or Thunderbolt 3 Mac is still a nightmare for consumers
Saigon Vietnam Beer prosecuted for violating property rights
Saigon Vietnam Beer prosecuted for violating property rights The Saigon Times Saigon Vietnam Beer products look similar to that of Sabeco’s beer products. The competent agencies of Ba Ria-Vung Tau Province have launched criminal proceedings against Saigon Vietnam Beer Group for violating industrial ownership rights - PHOTO: THE VIETNAM DIRECTORATE OF MARKET SURVEILLANCE HCMC - The competent agencies of Ba Ria-Vung Tau Province have launched criminal proceedings against Saigon Vietnam Beer Group for violating industrial ownership rights, according to the Vietnam Directorate of Market Surveillance under the Ministry of Industry and Trade. Colonel Nguyen Huy Cuong, deputy head of the Investigation Police Department of the province, signed a decision to prosecute the brewer for violating rights in Hoa Long Commune in Ba Ria City. Saigon Vietnam Beer Group, headquartered in HCMC, had cooperated with BiVa, a beer production facility, to manufacture beer bearing Saigon … [Read more...] about Saigon Vietnam Beer prosecuted for violating property rights
Status of co-operatives ‘must be recognised’
H A NOI — National Assembly deputies insisted yesterday that any changes to the Co-operative Law must recognise the special status the organisations have in Viet Nam. They also insisted the changes must ensure that co-operatives have the same discretion to make business decisions as other commercial entities. The Government made the Planning and Investment Ministry responsible for overseeing changes to the Co-operative Law and it, in turn, appointed the Central Institute of Economic Management to draft the proposed amendments. A major objective of the proposed changes is to encourage and create conditions for the establishment of many more co-operatives while ensuring that existing co-operatives work in accordance with the law. Other important objectives are to ensure the rights and interest of millions of farmer households; small to medium enterprises and million of consumers in the context of the market economy and international integration. The draft law … [Read more...] about Status of co-operatives ‘must be recognised’
Success against corruption, waste
HA NOI – Government Deputy Chief Inspector Tran Duc Luong told lawmakers in Ha Noi yesterday that much progress had been made in the fight against official corruption and waste in the first nine months of 2010. He said in the three years since the Government had ordered officials to make inventories of their property and income and ordered them to be paid through bank accounts, graft and embezzlement had declined significantly. "So far, 32 ministries and central Government agencies, plus 24 localities have completed their oversight of Government officials' assets to reduce corruption. A total of about VND123 million (US$6,600) in kind and in cash has been revoked," Luong said. In addition, 84 senior Government officials had been found guilty of taking bribes, of which 19 were sent to court, 15 dismissed,13 given warnings and 37 reprimanded. Luong said in 2010, official embezzlement was a major problem – accounting for 51.5 per cent of all criminal prosecutions and … [Read more...] about Success against corruption, waste
Five ecommerce operators pledge to stop trading fake products
Five ecommerce operators pledge to stop trading fake products The Saigon Times Daily A delivery man receives a payment from an online buyer in this file photo. Five local ecommerce operators in Vietnam have pledged to stop fake products from their platforms - PHOTO: THANH HOA HCMC – Five major ecommerce operators in Vietnam---Adayroi.com, Lazada.vn, Sendo.vn, Shopee.vn and Tiki.vn---on April 18 signed an agreement pledging to remove fake goods from their ecommerce platforms, reported the local media. By clinching the deal, the five operators want to demonstrate their responsibility and strong determination in joining the fight against the sale of fake products; committing to sell high-quality products with clear origins; not cooperating with individuals who take advantage of ecommerce websites to sell counterfeit items that violate intellectual property rights; and protecting consumer rights. The signing ceremony was part of a training conference on protecting … [Read more...] about Five ecommerce operators pledge to stop trading fake products